PTA Addresses WhatsApp Disruptions across Pakistan and Blames ‘Technical Glitch’ for recent WhastApp service down issues. Since July 20, Pakistani users have encountered significant challenges in sending and receiving media files-including voice notes, photos, and videos-through the popular messaging app. User complained for delays, failed media downloads, and error messages from WhatsApp.
Global monitoring platform has been actively tracking these outages.Telecom operators have confirmed that the issue does not stem from their end, further fueling public concern.
PTA spokesperson Malahat Obaid acknowledged the disruptions but maintained that they are likely due to a technical glitch. She refrained from providing further details about the nature of the glitch or its resolution timeline.
Adding to the speculation,Usama Khilji, director of the digital rights suggested that the disruptions might be connected to the recent installation of a government-imposed firewall aimed at increasing control over internet and communication technologies.Usama Khilji criticized the lack of transparency surrounding the firewall, calling it “criminal.”
The PTA, along with telecommunications companies, is actively investigating the situation to restore seamless service to WhatsApp users. With 52.3 million WhatsApp users in Pakistan, according to the World Population Review, the resolution of these issues is of significant concern to a large portion of the population.
